Track your order
Enter your tracking number from your confirmation email to track your order.
Frequently Asked Questions
Where is my tracking number?
Where is my tracking number?
Your tracking number will be sent to you in the order confirmation email. This may take 1-3 business days due to factors outside of our control.
How long does shipping take?
How long does shipping take?
We offer free tracked shipping for all orders. Order processing takes 1-2 business days before shipment. Once your item/s is dispatched, the estimated delivery time is:
- USA: 6-8 business days
- UK: 6-8 business days
- Europe: 6-8 business days
- Australia: 7-12 business days
- Canada: 7-12 business days
- Rest of world: 12-20 business days
What is the refund policy?
What is the refund policy?
We love our ELVERINA® and are confident you will too! That's why we're offering a 30-Day, Risk-Free Guarantee. If you're not satisfied, we'll gladly issue a full refund. Click here to view our policy